Return & Refund Policy

At Veyra Labs, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a refund within 30 days of delivery.

30-Day Money-Back Guarantee

To qualify for our 30-day money-back guarantee:

• You must contact us within 30 days of receiving your order.

• The guarantee applies to your first order of the product.

• One bottle may be opened and tried.

• If your order contains multiple bottles, all additional bottles must remain unopened, unused, and in their original packaging.

• Proof of purchase is required.

To request a return, contact us at support@veyralabs.us with your order number and the reason for your request.

Returns sent without prior authorization may not be accepted.

Return Instructions

Once your return is approved, we will provide you with return instructions and confirm the appropriate return address.

Approved returns must be shipped within 14 days of receiving our return instructions. Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

We strongly recommend using a trackable shipping service. Veyra Labs is not responsible for returns lost or damaged in transit.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Depending on your bank or credit card provider, additional processing time may be required before the refund appears in your account.

Original shipping charges and return shipping costs are non-refundable, except when an item was damaged, defective, or incorrectly shipped.

Damaged, Defective, or Incorrect Products

Please inspect your order upon delivery. If your product arrives damaged, defective, or incorrect, contact us at support@veyralabs.us within 7 days of delivery.

Include your order number and clear photographs of the product and packaging. Once verified, we will arrange a replacement or refund at no additional cost.

Non-Returnable Items

We cannot accept returns for:

• Products purchased more than 30 days ago

• Additional bottles that have been opened or used

• Products not purchased directly from Veyra Labs

• Products returned without prior authorization

• Gift cards

• Items marked as final sale

Subscriptions

Subscriptions can be managed or canceled through your customer account or by contacting us at support@veyralabs.us.

Cancellation requests must be submitted before the next order is processed. Once a subscription order has been processed or shipped, it cannot be canceled but may qualify for return under this policy.

Canceling a subscription does not automatically cancel an order that has already been processed.

Order Cancellations

We process orders quickly. If you need to cancel or modify an order, contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has entered processing or has been shipped.

Refund Abuse

Veyra Labs reserves the right to refuse a refund where there is evidence of fraud, repeated refund requests, abuse of this policy, or a violation of our Terms of Service.

Contact Us

For questions about returns or refunds, contact us at:

Veyra Labs
Operated by Millesime LLC
254 Chapman Road
#16246
Newark, DE 19702
United States
Email: support@veyralabs.us